Hello.

 

I can't download any file, for example this vehicle:

 

I write the captcha and after the waiting time this is the result:

 

It happens with ALL the files, I tried it on EDGE and Chrome. 

Thank you for your answers!

I am having the same issue. I believe that it is their website? I am not sure it has been doing this for the past few days.

I got this error once last night, but now I'm able to download everything just fine.

 

Cyan will get back with both of you shortly.

Will he Email or what?

Just now, Bradenbell12 said:

Will he Email or what?

 

She will post in this thread. 🙂

3 minutes ago, Giordano said:

 

She will post in this thread. 🙂

okay Thank you.

 

Bump. I also am having this problem. If anyone solves this problem, please pass it along. 🙂

The new CDN system is very strict on making sure the IP address of who completed the CAPTCHA matches who is downloading.

I'm assuming for some reason your IP address is different between insecure and secure requests.

 

I think I think a potential workaround for this and will let you know when we make it available.

How can I fix this problem? Every time I download files, this will appear again and again.

Cyan mention this on another topic

'The new CDN system is very strict on making sure the IP address of who completed the CAPTCHA matches who is downloading.

I'm assuming for some reason your IP address is different between insecure and secure requests.'

 

They have also mention that they are working on a workaround 

As a workaround for now, you can use our backup download server.

 

Follow these instructions:

1. On the download starting page, click 'Click here to try another method.'
   
2. On the methods page, choose 'Backup Download Server (Paris, France)' and hit, Use.
   
3. Your download should begin.

 

5 hours ago, Cyan said:

As a workaround for now, you can use our backup download server.

 

Follow these instructions:

1. On the download starting page, click 'Click here to try another method.'
   
2. On the methods page, choose 'Backup Download Server (Paris, France)' and hit, Use.
   
3. Your download should begin.

THANK YOU CYAN! It works. 

 

On 2019/1/19 at AM12點41分, Cyan said:

作為現在的解決方法，您可以使用我們的備份下載服務器。

 

請遵循以下說明：

1. 在下載起始頁面上，單擊“單擊此處以嘗試其他方法”。
   
2. 在方法頁面上，選擇“備份下載服務器（巴黎，法國）”，然後單擊“使用”。
   
3. 你的下載應該開始了。

 

It works!!!

@Cyan

 

I don't see the option to try another method and keep getting the 403 error.

 

What should I do?

On 2/6/2019 at 5:39 PM, Jwesolek said:

@Cyan

 

I don't see the option to try another method and keep getting the 403 error.

 

What should I do?

It's no longer available, right now I'm in the same position, I can't download anything.

Please try the new 'backup CDN' option.

Please note that to protect our service, using the backup CDN option you will only be able to download one file at once, with a 1MB/s cap.

4 hours ago, Cyan said:

Please try the new 'backup CDN' option.

Please note that to protect our service, using the backup CDN option you will only be able to download one file at once, with a 1MB/s cap.

"backup CDN (for those with 403 issues)" hahaha, thank you very much, great management of the site! I don't know how to close the topic now that we have the solution.

Had the same problem, thanks for ur solution!

Edited February 16, 20197 yr by Wyver

Hello, i wanna download lspdfr but when i click download i can see only white screen with "403 Forbidden" 

What should I do?

2 hours ago, weediSs said:

Hello, i wanna download lspdfr but when i click download i can see only white screen with "403 Forbidden" 

What should I do?

Follow the advice above.