Review limitations

t0y · May 28, 2017

Hi there so I was recently looking at some files that have been out for a while or that just came out and I was noticing really good models had pretty terrible reviews. So I checked some of them, and a lot of the bad reviews were from brand new accounts giving them bad reviews for a tiny reason that they misunderstood, or even the opposite that some files had like 10 reviews just from brand new accounts who were giving short one worded reviews even if the file was not as good as they were saying. I think a good way to prevent these kinds of reviews would be to require someone to reach a certain milestone in their account to unlock the ability to give reviews. For example (can be something other than this) like when an account hits 50 reputation points, or if they have been on the website for a certain amount of months/weeks. Therefore there wouldn't be as many uneducated reviews. I'm not trying to blame them, I think they really mean well but they just don't really understand some parts of files that are uploaded.

Another way could be to give people the ability to edit their reviews. For example on thegreathah's recent Tahoe file someone gave him a 4 star review because the flash pattern was too slow, and another gave him a 4 star review because they thought the wheels weren't sized correctly (not trying to call you guys out, I understand the reviews, and you thought you were doing the right thing.) They thought they were right, which I understand but hah showed they it was supposed to be like that/they could change it themselves and they understood then, but now hes still stuck with a lower rating on his file which definitely pushes people away from downloading it. Obviously the point of files isn't for the reviews, but I think there could be a way to prevent low reviews based on stuff that isn't correct.

Obviously it isn't the biggest deal having people less inclined to download your file, but I still think it is something that can be improved upon.

cp702 · May 28, 2017

This topic has been moved to the appropriate forum. Please post in the correct location in the future.

RobertTM · May 28, 2017

2 hours ago, t0y said:

Hi there so I was recently looking at some files that have been out for a while or that just came out and I was noticing really good models had pretty terrible reviews. So I checked some of them, and a lot of the bad reviews were from brand new accounts giving them bad reviews for a tiny reason that they misunderstood, or even the opposite that some files had like 10 reviews just from brand new accounts who were giving short one worded reviews even if the file was not as good as they were saying. I think a good way to prevent these kinds of reviews would be to require someone to reach a certain milestone in their account to unlock the ability to give reviews. For example (can be something other than this) like when an account hits 50 reputation points, or if they have been on the website for a certain amount of months/weeks. Therefore there wouldn't be as many uneducated reviews. I'm not trying to blame them, I think they really mean well but they just don't really understand some parts of files that are uploaded.

Another way could be to give people the ability to edit their reviews. For example on thegreathah's recent Tahoe file someone gave him a 4 star review because the flash pattern was too slow, and another gave him a 4 star review because they thought the wheels weren't sized correctly (not trying to call you guys out, I understand the reviews, and you thought you were doing the right thing.) They thought they were right, which I understand but hah showed they it was supposed to be like that/they could change it themselves and they understood then, but now hes still stuck with a lower rating on his file which definitely pushes people away from downloading it. Obviously the point of files isn't for the reviews, but I think there could be a way to prevent low reviews based on stuff that isn't correct.

Obviously it isn't the biggest deal having people less inclined to download your file, but I still think it is something that can be improved upon.

I completely agree. Another thing I believe they should change about the review system is the way the reviews are balanced, for example: my 90s sheriff pack has 8 five star reviews, and only one 4 star review. The average of all the reviews is approximately 4.9 stars, but the average still shows up as 4 1/2 stars on the download list, which I feel should be rounded to 5 stars. This is just my opinion and I'm probably the only person bothered by this but I felt like it would add to this.

Cyan · May 28, 2017

@t0y

Don't worry, this is a trend we have noticed. Along with certain accounts just being opened to rate a particular's users' files, but in which we have no evidence other than circumstantial of multiple account use.

We're going to be not counting reviews from suspicious accounts and accounts with under a certain amount of content in the near future. The reviews will be visble, but may not count in the total star calculation.

t0y · May 28, 2017

17 minutes ago, Cyan said:

@t0y

Don't worry, this is a trend we have noticed. Along with certain accounts just being opened to rate a particular's users' files, but in which we have no evidence other than circumstantial of multiple account use.

We're going to be not counting reviews from suspicious accounts and accounts with under a certain amount of content in the near future. The reviews will be visble, but may not count in the total star calculation.

Ok sweet, sounds good.

AndyAlmighty · May 29, 2017

5 hours ago, Cyan said:

@t0y

Don't worry, this is a trend we have noticed. Along with certain accounts just being opened to rate a particular's users' files, but in which we have no evidence other than circumstantial of multiple account use.

We're going to be not counting reviews from suspicious accounts and accounts with under a certain amount of content in the near future. The reviews will be visble, but may not count in the total star calculation.

Also, to add to this, could we get a feature that allows users to change the star rating for a review? Such as a file or model that starts out terrible, but after some updates and work from the author, it gets better, warranting a higher review?