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Slow Downloads

Featured Replies

8 hours ago, Cyan said:

Most downloads are not experiencing this issue. This may be a contention issue between your ISP and our provider.

 

For me it's almost every single file. The only ones it doesn't effect are very small files like one meta or one image file. God forbid there are multiple metas or images as then it all goes to hell.  FYI I'm downloading off the Quebec server.

  • Management Team

This should be resolved, in order to fix a targeted flood against our infrastructure we've introduced some limits:

  • Download accelerators or software which makes multiple requests to download files will no longer work.
  • Up to 3 files can be downloaded at the same time. If you try and download more at the same time you will receive a 503 error.

However, the speed issues should be resolved. Please let me know.

I had this problem last night, But as of now, Im downloading a 98mb File and its not slow anymore!

 

Thanks!

Edited by J28B

10 hours ago, Cyan said:

This should be resolved, in order to fix a targeted flood against our infrastructure we've introduced some limits:

  • Download accelerators or software which makes multiple requests to download files will no longer work.
  • Up to 3 files can be downloaded at the same time. If you try and download more at the same time you will receive a 503 error.

However, the speed issues should be resolved. Please let me know.

 

I'm still having an issue. Anyone else? 

 

Edit: I am now getting this error, on all downloads. Have tried different browsers and same results.

failed.PNG

Edited by Dr.Seuss
Edit for pic

  • Management Team
23 hours ago, Dr.Seuss said:

 

I'm still having an issue. Anyone else? 

 

Edit: I am now getting this error, on all downloads. Have tried different browsers and same results.

failed.PNG

I can't replicate your problem. Please note that if your download previously failed, you will not be able to retry the download from the retry functionality in your browser. You'd have to go to the download page again to retry the download.

2 minutes ago, Cyan said:

I can't replicate your problem. Please note that if your download previously failed, you will not be able to retry the download from the retry functionality in your browser. You'd have to go to the download page again to retry the download.

 

Yes, I have attempted multiple different downloads all at different times of the day. Still nothing.

25 minutes ago, Cyan said:

The problem may be on your end, there are currently no issues with our download infrastructure.

 

Any ideas? Everything else downloads from other sites. Just not here, and I recently just started having problems as I have been downloading for quite sometime.

 

Edit: I have now tried from a different computer and it still says the same thing. "server error"

Edited by Dr.Seuss

1 hour ago, Cyan said:

The problem may be on your end, there are currently no issues with our download infrastructure.

 

I was FINALLY able to find the issue. It was with Google Chromes/ Torch (the one I use.) , new update. It was caused by the download accelerator. 

 

Here's how to disable it if you ever run into the problem.

 

How to disable the Download Accelerator:

The Download Accelerator can be disabled by going to: "Tools button"  >> "Settings" >> find the "Download Accelerator" >> section, and uncheck the "Use Torch Download Accelerator when downloading files" check-box.

Edited by Dr.Seuss

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