Validation Error

[DoomDutch 0]

HI there (again)!

 

I downloaded the right version of the LCPDFR this time and made it as far as the config.

 

This time I can not validate my account with G17 Media and get the error: An error occured while validating your account: The remote server returned an error: (502) Bad Gateway.

 

I checked the forums for a solution and only could find this.

 

'?do=embed' frameborder='0' data-embedContent>>

 

The person anwsering suggest that the server might be out, and gave a link to check it ( http://status.g17media.com/ )

 

Unfortunately, they are fine and working. What migth be the problem?

 

DoomDutch

[LukeD 1,860]

HI there (again)!

 

I downloaded the right version of the LCPDFR this time and made it as far as the config.

 

This time I can not validate my account with G17 Media and get the error: An error occured while validating your account: The remote server returned an error: (502) Bad Gateway.

 

I checked the forums for a solution and only could find this.

 

'?do=embed' frameborder='0' data-embedContent>>

 

The person anwsering suggest that the server might be out, and gave a link to check it ( http://status.g17media.com/ )

 

Unfortunately, they are fine and working. What migth be the problem?

 

DoomDutch

 

Hey look it's the person who answered again :D

 

Right, having established that the server is responding fine I'll go through some internet check with you to try and find the cause of the 502 bad gateway.

502 bad gateway happens when an invalid response comes from one server to another which is what causes a failed validation in this case. I've got it too I just ignore it cause I don't really care that much. 

 

Nonetheless, try resetting your router that your pc is connected to, this will clear it's cache and let it restart it's system. It can sometimes help with DNS issues which may help you validate your account. Even if it doesn't fix the issue it is good to restart your router every few months just to refresh it and clear it's cache.

 

Give it some time between attempts to validate as well, as the server may be experiencing a few issues (unreported as they are trivial), Some problems are really only temporary and often resolve themselves after a little while.

 

If after that it still isn't working, get back to me and I will have a think as to what can be done. But just so you are aware my pc is failing to validate my account as well, and the in-game authentication fails to check my API key even when my account was already linked correctly.

[DoomDutch 0]

Hey look it's the person who answered again :D

 

Right, having established that the server is responding fine I'll go through some internet check with you to try and find the cause of the 502 bad gateway.

502 bad gateway happens when an invalid response comes from one server to another which is what causes a failed validation in this case. I've got it too I just ignore it cause I don't really care that much. 

 

Nonetheless, try resetting your router that your pc is connected to, this will clear it's cache and let it restart it's system. It can sometimes help with DNS issues which may help you validate your account. Even if it doesn't fix the issue it is good to restart your router every few months just to refresh it and clear it's cache.

 

Give it some time between attempts to validate as well, as the server may be experiencing a few issues (unreported as they are trivial), Some problems are really only temporary and often resolve themselves after a little while.

 

If after that it still isn't working, get back to me and I will have a think as to what can be done. But just so you are aware my pc is failing to validate my account as well, and the in-game authentication fails to check my API key even when my account was already linked correctly.

 

Hi there! (Again!)

 

Thanks for your responds

Unfortunately resetting my router didn't work. I have tried to validate it for about an hour or 1, so that is enough time in between them.

 

So i would like to hear your other solution!

 

DoomDutch

[Drift_91 4]

Pretty sure that the server is broken. I'm having the same problem and someone just posted another thread about it: '?do=embed' frameborder='0' data-embedContent>>

[Leonov 18]

I have been getting this today too. I think that there might be some issues with the server. Also note that the live board on that is usually on the right side of the forum index is not there as it usually is. I guess they're quietly preparing for something to do with the Stats soon.

[DoomDutch 0]

Anyone found asolution yet?

[Uhnother Gamer 47]

Anyone found asolution yet?

 

There is nothing anyone can do at the moment. We are going to have to keep trying now and again until its fixed.

[ineseri 5,125]

Anyone found asolution yet?

There is no "solution". It will be fixed when it's fixed.

I think we've all come to the conclusion that Jay is working to get this fixed when he wants to, in the meantime, it will be down. It's a value-added service and G17 Media doesn't have to do anything to fix it.

Edited July 8, 2014 by ineseri