Please Move If In The Wrong Section!

OK, So my mom keeps telling me about this lady that is calling her and saying that the computer has a virus. So what i want to know is this real or is it possibly spam? This didn't happen until i bought my new computer but this was bout the begining of Feb and the lady just started calling a few days ago. My mom said she calles her by here real name, But my question is How could this lady know my moms name and know if the PC has a virus or not? But didn't people report that some kind of government software was found on some computers? Is it possible i could have some of this installed on my PC or do you think i'm just being paranoid?

1) Buy an anti virus or internet security for your computer

2) This phone call is a scam

3) Most likely found her in a phone book 

Okay. If I were you, I'd just get a free trial of AVG at their website, run a scan, and see if she's true or not. Couldn't hurt to try. Don't know how the lady could possibly know of some manner like that.

 

*Edit* Also couldn't hurt to put that lady on the block list.

Edited April 4, 201412 yr by kshark

1) Buy an anti virus or internet security for your computer

2) This phone call is a scam

3) Most likely found her in a phone book 

 

 

Okay. If I were you, I'd just get a free trial of AVG at their website, run a scan, and see if she's true or not. Couldn't hurt to try. Don't know how the lady could possibly know of some manner like that.

 

*Edit* Also couldn't hurt to put that lady on the block list.

I have AVG and it says no threats were found. So i know that I don't have a virus. AVG auto blocks any harmful content.

Please Move If In The Wrong Section!

OK, So my mom keeps telling me about this lady that is calling her and saying that the computer has a virus. So what i want to know is this real or is it possibly spam? This didn't happen until i bought my new computer but this was bout the begining of Feb and the lady just started calling a few days ago. My mom said she calles her by here real name, But my question is How could this lady know my moms name and know if the PC has a virus or not? But didn't people report that some kind of government software was found on some computers? Is it possible i could have some of this installed on my PC or do you think i'm just being paranoid?

 

My dad teaches malware protection class at a community college and he says that it seems like a scam. If the person who keeps calling knows your moms name and knows what kind of computer you have you might want to tell her to check her credit card statements because they know what you / she has.

 

Go and search for COMBOFIX and download it from the Bleeping computer (it's free and legal) you might want to put it on your moms computer (if she has one) to make sure hers does not have any viruses (ask here if you can do this before installing a anti virus on her computer)

Edited April 4, 201412 yr by The_Admiral

My dad teaches malware protection class at a community college and he says that it seems like a scam. If the person who keeps calling knows your moms name and knows what kind of computer you have you might want to tell her to check her credit card statements because they know what you / she has.

 

Go and search for COMBOFIX and download it from the Bleeping computer (it's free and legal) you might want to put it on your moms computer (if she has one) to make sure hers does not have any viruses (ask here if you can do this before installing a anti virus on her computer)

I'm the only one in my house with a computer. So I legitly am thinking this is a scam so ill have my mom ask her some stuff next time she calls

I'm the only one in my house with a computer. So I legitly am thinking this is a scam so ill have my mom ask her some stuff next time she calls

 

Good idea, have your mom ask her how she got this number and what company is she with (search the company's name) and ask her different questions, if they want you to pay for something that you know is not their, then it is a scam. If the issue continues ask her to stop calling and block her or you could sue them if it becomes a major problem. Ask them these questions in the video.

 

 

Edited April 4, 201412 yr by The_Admiral

Good idea, have your mom ask her how she got this number and what company is she with (search the company's name) and ask her different questions, if they want you to pay for something that you know is not their, then it is a scam. If the issue continues ask her to stop calling and block her or you could sue them if it becomes a major problem. Ask them these questions in the video.

 

 

Thanks i'm taking note of some of those questions.

Thanks i'm taking note of some of those questions.

 

Yep no problem, hope everything goes okay. Hey you could even end up with a little extra cash

 

You might also consider reporting to law enforcement.

The call is a scam for money. but if you dont have an antivirus use avast, it is free and works fine, i'd also recommend malwarebytes.

The call is a scam for money. but if you dont have an antivirus use avast, it is free and works fine, i'd also recommend malwarebytes.

 

Yeah malwarebytes is one of the best out there.

 

I have AVG and it says no threats were found. So i know that I don't have a virus. AVG auto blocks any harmful content.

No it doesn't. No anti-virus is perfect and nothing protects against "all threats". I'd recommend a second opinion scanner such as Malwarebytes or HitmanPro or both. You can download both as a free trial and run each one once. Also if you have the free AVG, it does skip over some important directories in Windows, so I don't even consider free anti-virus to be real protection. I use a combination of ESET and Malwarebytes Pro, and I have several supplement tools in case I think I have anything the scanners may have missed or didn't get rid of.

No it doesn't. No anti-virus is perfect and nothing protects against "all threats". I'd recommend a second opinion scanner such as Malwarebytes or HitmanPro or both. You can download both as a free trial and run each one once. Also if you have the free AVG, it does skip over some important directories in Windows, so I don't even consider free anti-virus to be real protection. I use a combination of ESET and Malwarebytes Pro, and I have several supplement tools in case I think I have anything the scanners may have missed or didn't get rid of.

Ok, i just used "Malwarebytes" and it didn't detect nothing nor did AVG. So I am almost certain nothing is on my PC.

 

 

Edited April 4, 201412 yr by XPZKModzHD

Ok, i just used "Malwarebytes" and it didn't detect nothing nor did AVG. So I am almost certain nothing is on my PC.

Did you run the 'Full Scan', not 'Quick Scan' and run the Pro version?

Did you run the 'Full Scan', not 'Quick Scan' and run the Pro version?

It was the "Threat Scan" and I installed the trial but it said something about a free trial of the pro version.

Yeah you should be using the pro version and selecting full scan if you're using the malwarebytes trial.

I actually worked for a guy that gave into this crap.. he even gave them his Credit Card #, next thing everything is gone.. funny thing about it was he must have panicked when they said virus & realized after "Oh.. Duh I haven't even picked my computer up yet"

some freeware use spybots (malware) because they get pais for it by compagnies... it install spy program in same time as the product you looking for... spy program search what kind of buyer you are and give informations to compagnies... those are filtered and selected and call you after to try to sell you things. maybe its this...  

 

or

 

In 1998 windows was unprotected and someone enter my computer and wrote me a txt inside my desktop , he gave me his number to call him... he informe me how to protect my computer and how it was easy to enter computer else... I start enter computers of other and print warning message with his-her printers to every computer i could easily enter. now windows is much more safe , since vista... but its better have firewall and router to close ports and block intruders.

 

or 

 

Maybe its a watch dogs trying to scare you. just kiiding