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Cant download anything from the site

Featured Replies

Nevermind it doesn't work anymore... again. Same issue and i didn't change anything. I don't have this issue with any other site

 

 

Solved by Cyan

  • Management Team

Please link to a file or let me know if all files are affected.

Please also let me know what download server is being used (this should be listed on the post-download page).

For some background - I'm not seeing any drop of download traffic from our telemetry data nor have we made any changes the past few days.

I am facing the same issue, however its only for select files, Some I can download and some give me a network error, dosent seem to be any pattern, just random files I cant download.

spacer.png      Hex Spyderz

56 minutes ago, Cyan said:

Please link to a file or let me know if all files are affected.

Please also let me know what download server is being used (this should be listed on the post-download page).

For some background - I'm not seeing any drop of download traffic from our telemetry data nor have we made any changes the past few days.

For me, it's pretty much a consistent issue with the Strasbourg server, while New York and Las Vegas work fine.

  • Management Team
  • Solution

We’ve mitigated this on our side by temporarily taking the Europe content server out of rotation while we investigate and fix the issue. It appears to affect uncached files only.

For future reference, one reason we maintain multiple download servers, beyond traffic management and load balancing, is to provide alternatives if one region is having problems. In this case, the US East and US West servers were not affected, so selecting either of those would have avoided the issue.

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