You have to import the file into the elgato profile
directions by Firstyminator
Open up the Stream Deck Software
2. Press the Preferences Gear and when the Preferences Window will pop up.
3. Choose the banner called "Profiles"
4. Now you see all your current profiles. Under them there is a " + - " and a small downarrow to the right - press it and choose IMPORT
5. Import the file retained in this archive: " Police SmartController.streamDeckProfile "
6. Choose the new Profile "Police SmartController"