It's broken again. Please see attached images for details:

- No images,

- Broken usernames (CSS?)

- Also notifications are broken.

Edited April 20, 20197 yr by LostBoyLazarus

5 hours ago, LostBoyLazarus said:

It's broken again. Please see attached images for details:

- No images,

- Broken usernames (CSS?)

- Also notifications are broken.

This might have been caused by earlier issues. Let me know if it is resolved for you now.

@Cyan, it seems to be working okay at the moment. 👍

On 4/19/2019 at 5:17 AM, Reddington said:

 

I take that back.  Just now some of the page didn't load, and upon refreshing we are back to square 1 with none of the CSS loading. Reusing image from my first post 'cause it's still accurate.

 

Is this fixed for you now?

5 hours ago, Cyan said:

Is this fixed for you now?

 

As of right now it appears to be, thanks!   I'll keep an eye on it.

10 hours ago, Cyan said:

Is this fixed for you now?

 

The issue of images not loading has returned.  Only three of the file previews show, the others do not.

 

 

I checked the console, and saw this.  Not sure if it means anything.

 

 

 

[Edit Just after posting this, the CSS (I assume that's what it is) broke again and the site become unusable.

Edited April 22, 20197 yr by Reddington

I'm also getting problems with the site when using Firefox, but my problems are because of the security service you are using for the website I've been having this problem the last 4-5 days I'll click on anything on the site downloads, forums even my own profile and the website fails to load so I refresh the page and bam! I get stuck on this screen, no matter how much time passes it won't let me back onto the site. The thing is though I can get onto here no problems using Chrome I'm not using any VPN programs or stuff like that before you ask, I never used to have this problem.

So, I'm having a problem with the LCPDFR website quite similar to this.

 

This was an issue before and was subsequently fixed. Though, it has returned: http://prntscr.com/nj97rq.

 

Before any circumstantial notion is made that it is a problem on my end, it's surely not.

5 minutes ago, Brotix said:

So, I'm having a problem with the LCPDFR website quite similar to this.

 

This was an issue before and was subsequently fixed. Though, it has returned: http://prntscr.com/nj97rq.

 

Before any circumstantial notion is made that it is a problem on my end, it's surely not.

Unfortunately I can't reproduce this issue on my side, nor from a worldwide test suite on various browsers.

It's something that is affecting such a small amount of the user base that it's clearly not a widespread issue on our side.

 

I'm definitely receptive to looking into it, but we've done all that we can on this end without verbose information from the people that are affected.

You can try to open up the developer tools (F12) and copying anything that looks like an error to us. Since the issue seems to be resources, it might be useful to note any errors coming from the resources tab.

Normally this would be something we of course would do, but I absolutely cannot reproduce this issue from multiple, multiple locations.

 

I'm currently on holiday right now and am responding to this from my phone. Realistically this affects how quickly this issue can be resolved, even if we do pinpoint what is causing it.

3 hours ago, Cyan said:

Unfortunately I can't reproduce this issue on my side, nor from a worldwide test suite on various browsers.

It's something that is affecting such a small amount of the user base that it's clearly not a widespread issue on our side.

 

I'm definitely receptive to looking into it, but we've done all that we can on this end without verbose information from the people that are affected.

You can try to open up the developer tools (F12) and copying anything that looks like an error to us. Since the issue seems to be resources, it might be useful to note any errors coming from the resources tab.

Normally this would be something we of course would do, but I absolutely cannot reproduce this issue from multiple, multiple locations.

 

I'm currently on holiday right now and am responding to this from my phone. Realistically this affects how quickly this issue can be resolved, even if we do pinpoint what is causing it.

 

So, I just woke up and I utilized the developer tools and this is what it shows me.

 

I'm not sure what it means.

 

Note: I am using Google Chrome as my default browser.

Edited May 2, 20196 yr by Brotix

8 hours ago, Brotix said:

 

So, I just woke up and I utilized the developer tools and this is what it shows me.

 

I'm not sure what it means.

 

Note: I am using Google Chrome as my default browser.

This is way beyond me (my brother is the expert in everything coding related lol), however I recall that ERR_CERT_COMMON_NAME_INVALID is a Chrome related issue that is caused by the SSL certificate and/or HTTPS errors. In this example, it would appear that lcpdfr.com site owner would need to update the SSL configuration to correct the issue. @Brotix can also try the usual cache wipe, check any problem plugins etc however if it is a site issue, it can only be resolved by the webmasters.

12 hours ago, Brotix said:

 

So, I just woke up and I utilized the developer tools and this is what it shows me.

 

I'm not sure what it means.

 

Note: I am using Google Chrome as my default browser.

Can you try going to the following URLs:

http://lcpdfrimgvolume.b-cdn.net/testpage.html

https://lcpdfrimgvolume.b-cdn.net/testpage.html

and show me the result. I think I have an idea of what's wrong.

 

7 hours ago, Cyan said:

Can you try going to the following URLs:

http://lcpdfrimgvolume.b-cdn.net/testpage.html

https://lcpdfrimgvolume.b-cdn.net/testpage.html

and show me the result. I think I have an idea of what's wrong.

 

 

"http" shows me this: http://prntscr.com/njo8jm.

"https" shows me this: http://prntscr.com/njo8z8.

1 hour ago, Brotix said:

 

"http" shows me this: http://prntscr.com/njo8jm.

"https" shows me this: http://prntscr.com/njo8z8.

So it is Chrome security certificates.

 

Firefox reads both links as "CDN Test Page OK!"

2 hours ago, LostBoyLazarus said:

So it is Chrome security certificates.

 

Firefox reads both links as "CDN Test Page OK!"

 

Alrighty, what should I do?

1 hour ago, Brotix said:

 

Alrighty, what should I do?

I'm seeing that on your first screenshot that the link is blocked by a company called Neustar.

That's not a company we have any dealings with, nor is it something Chrome comes with.

This ultimately lies with either software on your computer, or your ISP.

We will try to contact the company directly and ask for whitelisting.

 

The certificate error is related, it's most likely attempting to show a blocked page there too, but failing since they are intercepting the page. But it's not the underlying issue.

 

Edit: we may have a workaround for this that would fix this quicker. We'll give it a try tomorrow and I'll update the thread when we're done.

20 hours ago, Cyan said:

I'm seeing that on your first screenshot that the link is blocked by a company called Neustar.

That's not a company we have any dealings with, nor is it something Chrome comes with.

This ultimately lies with either software on your computer, or your ISP.

We will try to contact the company directly and ask for whitelisting.

 

The certificate error is related, it's most likely attempting to show a blocked page there too, but failing since they are intercepting the page. But it's not the underlying issue.

 

Edit: we may have a workaround for this that would fix this quicker. We'll give it a try tomorrow and I'll update the thread when we're done.

 

Alright, thank you so much for your assistance and patience.

@Brotix We've made changes today to try and work around the issue.

26 minutes ago, Cyan said:

@Brotix We've made changes today to try and work around the issue.

 

It works!

@Cyan

 

I've been having all the same issues again for the past nine hours 😕