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Support dashboard comments are not viewable

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  • 3 weeks later...
  • Management Team

Bit of a late response, but the comments are not meant to be publicly viewable. They are for internal purposes only. I believe it was thrown around a very long time ago about having separate, public comments, however I believe that is currently out of scope for the dashboard. Maybe at some point in the future it will be reconsidered.

To give some insight on why a majority of reports have 3 comments - a system generated comment is posted anytime a report changes status. So trust me, you are not missing much. The report status would provide better information on the report outcome than the staff comments.

"Work and ideas get stolen, then you keep moving on doing your thing."

  • Author

Is there no chance that between 2022 and now, there were some human-made comments that one was able to view? I have very vague memories of something like that, but it could easily be just a confusion with response DMs from moderators.

Edited by Michael21107

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