Ah I see, I will try different DirectX versions and see if that makes a difference. I have had playthroughs where I did not use the 3D laptop, but I still experienced the crash. Windows and drivers are updated, Elevated Privileges, Anti-Virus exclusion, no OCs on PC.
I have also been encountering a bug with Police Menu where the 3D laptop's background screen disappears and the ped images disappear with a placeholder rainbow instead. This will only happen much later in my playthroughs though, possibly memory related as time goes on? 16Gb Ram usually runs at 12 with LSPDFR. Would this suggest anything for the DirectX crash?
Will respond later with different DirectX results.
Thank you for your help!