I would like to see the dispatch system more like Mord's EMS setup, Also be able to do on duty things while waiting for a call, Like having lunch or dinner, some way of doing reports or something like that. Maybe a rank system which as you move up the ranks the calls get harder, ie Hardcore mode. start as a cadet and move up. so only certain types of calls appear. and have the choice to stay at a rank or be promoted. FIB & Swat being highest ranks.