Hello,
I'm french, sorry if this is not understandable.
Often, accepting a mission or arriving loan of a suspect, the game switches to automatic and it is no longer I who control but the game plays itself

 

Help me, thank you

Considering it's not clear on what you're asking support for. You maybe better suited creating a topic in the French forums sections, This way you can speak in your native language.  

http://www.lcpdfr.com/forums/forum/65-forum-fran%C3%A3%C2%A7ais/

not understand ? 
When I accept a call, i don't possible to play. I don't control the game. 
the personage playing automatically, i don't have a hand