Hello, my wife is trying to make an account so she can also start this weird and fun journey. It says there is an internal error when submitting?

It's likely because she is trying to create an account from the same IP as your account, so our anti-multi-account-protection-system (is that enough dashes?) is not letting her create one.

 

Try creating the account from another network, like a mobile hotspot or phone with wifi turned off.

Welp that was it, should have attempted that. Thank you for the info!