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Dystopia.117

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  1. Like
    Dystopia.117 reacted to Daftpunk1983 in LSPDFR COMMUNITY IS DYING-   
    I help Charlie with helping others alot with LSPDFR issues, and i gotta say this, its been said alot here, but almost EVERY issue i come across can be googled and answered from a topic already posted.
    Posted 20 hours ago
    I just noticed this.... You posted both of these in the same hour. LSPDFR support is not a paid spot, so they wont be on 24/7 to assist with issues, dont know why you would think a community is dying because you didnt get an answer in the first hour. Sorry if this comes off harsh.
  2. Like
    Dystopia.117 reacted to Cyan in LSPDFR COMMUNITY IS DYING-   
    I'm confused, and please correct me if I'm wrong, but you waited less than a few hours for a reply to your support thread then posted this?
     
    Either way, we will sometimes reply to novel issues (issues that are actually a bug in LSPDFR). Unfortunately, not a lot people actually have novel issues and their issue is usually installation related, third-party mod related or they broke their mods folder.
    That's the reality, really. And by no means am I saying LSPDFR is bug free.
    Most problems can be solved by the user themselves by actually just reading their logs. I can understand why there's not a large proportion of people wanting to help out with these threads when they are usually the same issue. The fact people are even willing to take the time out of their days to reply to these threads is much much more than should be expected and speaks volumes for their goodwill.
  3. Like
    Dystopia.117 reacted to UnknownBastion in LSPDFR COMMUNITY IS DYING-   
    The issue is that since LSPDFR.com doesnt utilize a Support Staff it comes down to people helping if they want to and if they have time. Like Rich mentioned, there are plenty of active LSPDFR Support Discord Servers. And learning to utilize reading logs and readmes are great ways to solve any issues you have. That's how I got started in the tech support game. I utilized Google and previous support topics to help me through issues.
  4. Like
    Dystopia.117 reacted to Rich in LSPDFR COMMUNITY IS DYING-   
    Most issues in the support forum could be solved by simply following installation directions or searching for other topics that have been made for the same problem and reading the solutions in those threads.
     
    Just because there isn't enough support doesn't mean the community is dying.  It's nobody's job to solve your problems.  There are discord servers you can join to potentially receive faster support.
     
    Perhaps you could make an effort to learn about the common issues people experience and begin providing support yourself.  The people who currently provide support weren't just born with the knowledge.
     
    Honestly, the sense of entitlement is what will kill the community.

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