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Crashing at start screen

jasonw
in Legacy

Featured Replies

I read quite a few complaints today about it with the new update. I played for several hours last night but today as soon as I start the game, right when the glass breaks my entire computer crashes hard. A hard reset is all that brings it back. I am verifying files as I saw suggested earlier. Any other advice? My computer is not state of the art but is no slouch "FX6300, 20gb ram, GTX760" I normaly play with a solid 70FPS. 

Here is the log if it helps. 

 

[2017-08-29 15:50:43.849] [DISPLAY] Using DPI 96
[2017-08-29 15:50:44.391] [DISPLAY] File version 10000:49c0002 (for H:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
[2017-08-29 15:50:44.471] [DISPLAY] File version 10002:20000 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
[2017-08-29 15:50:44.533] [DISPLAY] File version 10000:49c0002 (for H:\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
[2017-08-29 15:50:44.554] [DISPLAY] Version: |1.0.1180.2|1.2.2.0|1.0.1180.2|FSP
[2017-08-29 15:50:45.060] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
[2017-08-29 15:50:45.477] [DISPLAY] Steam initialized successfully
[2017-08-29 15:50:45.483] [DISPLAY]     Steam id: 76561198111981695
[2017-08-29 15:50:45.490] [DISPLAY]     Steam offline: FALSE
[2017-08-29 15:50:45.495] [DISPLAY]     Steam persona: jasonw
[2017-08-29 15:50:45.529] [DISPLAY] Social Club initializing...
[2017-08-29 15:50:48.493] [DISPLAY] Attempting to create device...
[2017-08-29 15:50:48.499] [DISPLAY] Attempting to initialise DX9 COM object...
[2017-08-29 15:50:48.574] [DISPLAY] Window size: 690 x 496
[2017-08-29 15:50:48.643] [DISPLAY] Successfully created DX Device!
[2017-08-29 15:50:53.569] [DISPLAY] Geo: US
[2017-08-29 15:51:00.775] [DISPLAY] Launching game...
[2017-08-29 15:51:00.781] [DISPLAY] (path: H:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "H:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe")
[2017-08-29 15:51:02.297] [WARNING] Device lost.
[2017-08-29 15:51:02.297] [WARNING] Resetting device...
[2017-08-29 15:51:02.343] [DISPLAY] Reset succeeded.
[2017-08-29 15:51:02.616] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2017-08-29 15:51:02.651] [DISPLAY] Reset succeeded.
[2017-08-29 15:51:27.638] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
[2017-08-29 15:51:27.638] [WARNING] Device lost.
[2017-08-29 15:51:27.639] [WARNING] Resetting device...
[2017-08-29 15:51:27.671] [WARNING] Reset failed with D3DERR_DEVICELOST.
 

  • Quote
    19 minutes ago, jasonw said:

    I read quite a few complaints today about it with the new update. I played for several hours last night but today as soon as I start the game, right when the glass breaks my entire computer crashes hard. A hard reset is all that brings it back. I am verifying files as I saw suggested earlier. Any other advice? My computer is not state of the art but is no slouch "FX6300, 20gb ram, GTX760" I normaly play with a solid 70FPS. 

    Here is the log if it helps. 

     

    [2017-08-29 15:50:43.849] [DISPLAY] Using DPI 96
    [2017-08-29 15:50:44.391] [DISPLAY] File version 10000:49c0002 (for H:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe)
    [2017-08-29 15:50:44.471] [DISPLAY] File version 10002:20000 (for C:\Program Files\Rockstar Games\Social Club\socialclub.dll)
    [2017-08-29 15:50:44.533] [DISPLAY] File version 10000:49c0002 (for H:\Steam\steamapps\common\Grand Theft Auto V\GTAVLauncher.exe)
    [2017-08-29 15:50:44.554] [DISPLAY] Version: |1.0.1180.2|1.2.2.0|1.0.1180.2|FSP
    [2017-08-29 15:50:45.060] [DISPLAY] OS version: Major: 6, Minor: 2, Build: 9200, Platform: 2
    [2017-08-29 15:50:45.477] [DISPLAY] Steam initialized successfully
    [2017-08-29 15:50:45.483] [DISPLAY]     Steam id: 76561198111981695
    [2017-08-29 15:50:45.490] [DISPLAY]     Steam offline: FALSE
    [2017-08-29 15:50:45.495] [DISPLAY]     Steam persona: jasonw
    [2017-08-29 15:50:45.529] [DISPLAY] Social Club initializing...
    [2017-08-29 15:50:48.493] [DISPLAY] Attempting to create device...
    [2017-08-29 15:50:48.499] [DISPLAY] Attempting to initialise DX9 COM object...
    [2017-08-29 15:50:48.574] [DISPLAY] Window size: 690 x 496
    [2017-08-29 15:50:48.643] [DISPLAY] Successfully created DX Device!
    [2017-08-29 15:50:53.569] [DISPLAY] Geo: US
    [2017-08-29 15:51:00.775] [DISPLAY] Launching game...
    [2017-08-29 15:51:00.781] [DISPLAY] (path: H:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe cmdline: "H:\Steam\steamapps\common\Grand Theft Auto V\GTA5.exe")
    [2017-08-29 15:51:02.297] [WARNING] Device lost.
    [2017-08-29 15:51:02.297] [WARNING] Resetting device...
    [2017-08-29 15:51:02.343] [DISPLAY] Reset succeeded.
    [2017-08-29 15:51:02.616] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
    [2017-08-29 15:51:02.651] [DISPLAY] Reset succeeded.
    [2017-08-29 15:51:27.638] [ ERROR ] HRESULT failed when doing m_device->Present(NULL, NULL, NULL, NULL) : 88760868
    [2017-08-29 15:51:27.638] [WARNING] Device lost.
    [2017-08-29 15:51:27.639] [WARNING] Resetting device...
    [2017-08-29 15:51:27.671] [WARNING] Reset failed with D3DERR_DEVICELOST.
     

     

    First of all, you're not going to be able to play modded until all the mods are properly updated.  Second, which log is that?

    I need donations to help fund my food addiction. DM for details 😂

  • Quote
    • Author
    45 minutes ago, Kallus Rourke said:

     

    First of all, you're not going to be able to play modded until all the mods are properly updated.  Second, which log is that?

     That is the launcher log. I have 0 mods installed in my game. I keep an entirely separate game directory that I copy back and forth for LSPDFR and have not done that in months This is an entirely legit unmoded copy. Files verified and everything.

  • Quote
    5 minutes ago, jasonw said:

     That is the launcher log. I have 0 mods installed in my game. I keep an entirely separate game directory that I copy back and forth for LSPDFR and have not done that in months This is an entirely legit unmoded copy. Files verified and everything.

     

    When you're launching the game, do you have any USB device plugged in that isn't being used such as a controller?

    I need donations to help fund my food addiction. DM for details 😂

  • Quote
    • Author
    8 minutes ago, Kallus Rourke said:

     

    When you're launching the game, do you have any USB device plugged in that isn't being used such as a controller?

     

    Yes but none that were not blugged in last night when I played. 

    I just tried to restart after verifying files again, No problems were found but it's actually loading the game now

  • Quote
    1 minute ago, jasonw said:

     

    Yes but none that were not blugged in last night when I played. 

     

    I looked up the error you're getting, and the solution is to unplug any third party USB programs like audio devices, web cams, etc.

    I need donations to help fund my food addiction. DM for details 😂

  • Quote
    • Author
    1 hour ago, Kallus Rourke said:

     

    I looked up the error you're getting, and the solution is to unplug any third party USB programs like audio devices, web cams, etc.

    I just finished playing after a good while and it appears to have fixed itself. I have not had 1 single issue. strange. I GREATLY appreciate the help. 

  • Quote
    35 minutes ago, jasonw said:

    I just finished playing after a good while and it appears to have fixed itself. I have not had 1 single issue. strange. I GREATLY appreciate the help. 

     

    You're welcome. :)  I sometimes have this problem as well.  I'll have my controller plugged in and it'll crash when starting.  Makes no sense, and no one seems to know why.

    I need donations to help fund my food addiction. DM for details 😂

  • Quote
    • This is a support topic.
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