I see a lot of new members who make support threads being directed to the stickies. And rightly so, I have done so myself.

But I just took a look at them with the outlook of a new member to the forum.

There is one in anouncements, and 3 pinned on the support page.

One is a very helpfull tutorial.

The other two are imo out of date and confusing. New members being told to read the stickies and are reading in two of those posts that there is no support for .95, and in one post says they should be using .91 version.

Yes it says .95beta but as the version has moved on to RC this can be confusing to some new people who may not make the distinction. And in any case is no longer relavent for someone using RC making a support post.

Of course at the time this info was correct. If it still is then fine. Maybe I am wrong but it seems new members are being directed to posts that are supposed to inform them about how to propperly ask for support, but are in fact getting conflicting advice.

Time to update and review maybe ?

At the very least some clarification about .95RC support. At the moment new members have to read 3 posts and watch a tutorial.

A tutorial and one support guide stickie surely would be more efficient.

Edited November 22, 201114 yr by Molten

I think they just need to update them a bit, And clean them up a bit, Up to them though.

Up to them though.

Obviously :)

Obviously :)

lol :happy:

Didn't realise the stickies had reverted. Do you think we should also put the announcement in the stickies?

Didn't realise the stickies had reverted. Do you think we should also put the announcement in the stickies?

I would say so, As well as make announcements on what people NEED (As stated by Jay) To do in forums such as support, Hopefully, this will decrease idiots (no offense) Coming on here, Not listening to a word we tell them to do, And not getting help then raging...