Whenever I go on a call and the callout requires me to interact with the caller, such as a paramedic calling for assistance, the game tells me to press y on my ps5 controller, but when I do all that happens is that my character tries to get into a vehicle. How can I change this?

"Y" at ps5 controller - interesting? First check if .ini files of callouts that u use have possibility to add there controller buttons - if not then it's mean you will need keyboard to interact with caller at this calls