I just offered my personal advice which works for me. I will not be held responsible for any ones escalated problems if they take my advice in which they do not know what they are doing. You are right, re-installing windows is a last resort for all problems, regardless of the issue, but I have no problems in doing so which is why I offered it as my advice. May I suggest you don't tell me what assistance I can and can't give, that's asinine of you, come on! Give me a break It's just a suggestion not a frk'n physical assault lol