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Verratti

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  1. Like
    Verratti got a reaction from Cyan in Uploading Files - 504 Gateway Time-out   
    No problem, thank you for confirming.

    If it helps, it was 2 gif screenshots I was trying to upload, one was 3.94MB the other 3.95MB so both close to the file limit, neither as the primary image just additional screenshots.
  2. Like
    Verratti reacted to Cyan in Uploading Files - 504 Gateway Time-out   
    I've tracked it down on our side, and yeah, it's related to screenshots and thumbnails, particularly large images and GIFs. I'm looking into it.
    Thank you for letting us know.
  3. Like
    Verratti reacted to Cyan in Uploading Files - 504 Gateway Time-out   
    I cannot replicate this on our end.

    Please share a screenshot of the page (including the URL bar) where this is happening, and if there's anything particular about your upload (e.g. high amounts of screenshots, file sizes, etc).

    If anybody else is experiencing this, please also chime in.

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