It can be a very frustrating experience when something isn't going right with LCPDFR. We understand this fully and we commit ourselves to always provide the best possible support that we can. To do this, however, we need you to help us help you, and by reading and adhering to the following guidelines, you will not only ensure that your post isn't removed, but you will also help us to provide you with quicker and better support.
Before posting a topic in this section, please ensure that you have:
- Checked for similar issues to yours in this forum
Our forum staff are constantly having to deal with duplicate support requests. Before posting a topic here, please make sure that there is no other topic posted which is similar to your issue, instead, read that topic and look for any solutions - if none are present, you can then start a new topic with information regarding your problem. Please do not, however, hijack threads by other member, i.e. do not post your issue, within an existing support request of another user.
- Tried simple solutions
Before posting a support request please do the following:
- Make sure you aren't using a crack - We don't support cracks
- Update GTA IV to 126.96.36.199 (the latest version of the game, or 188.8.131.52 for EFLC) - This sometimes fixes a wide variety of issues
- Make sure that you run the game as an administrator.
- Make sure that your GTA IV root folder (and every subdirectory) is not set to "read-only"
- Ensure that FirstResponse.net.dll is in the SCRIPTS folder and that AdvancedHook.dll is in the GTA IV ROOT folder.
- Ensure that ScriptHook.dll, ScriptHookDotNet.asi and Dsound.dll OR Xlive.dll are in the GTA IV ROOT folder
- Ensure that there is a folder titled 'LCPDFR' in the SCRIPTS folder.
- Check that all the above files exist, if they do not, reinstall LCPDFR with the automatic installation.
- Ensure that you are using up to date versions of every LCPDFR dependency and LCPDFR itself.
- Install these: http://www.microsoft...9f-b21f31ab88b7, http://www.microsoft...&displaylang=en
- Run a diagnostic report (found here: http://www.lcpdfr.co...agnostics-tool/) which will point any errors it can find and will be used later on if you need to post a topic.
If you need to post a topic requesting support, make sure that you do the following:
- Give a clear, detailed description of the problem.
- Explain any circumstances surrounding the problem.
- State what solutions you have tried.
- Post your diagnostics report log dump.
- Post any other relevant logs.
- Include as much information as possible.